Five Best Ways You Can Deal With Google Negative Reviews

 


Getting a bad Google review is really a nightmare for any business as it can badly destroy the reputation of your brand or services. You spend your time, money, effort, and hard work to stand your company to a level. And, it further gets spoiled by your haters with the bad reviews.

It’s really very sad, that receiving a bad review is not common for the few businesses, but there are many businesses who have experienced such dreadful situation. Many such problems are being regularly reported towards the online reputation management service provider.

However, if you are also getting such trouble, you first need to become cool instead of becoming panic or anger. Because you have many effective ways that can help you fix Google negative reviews. Just, follow the steps as shown below:

1.       Respond to the negative or fake reviews

As you cannot be able to remove the reviews, so you need to respond towards their reviews. Even if you are aware that bad reviews are fake, you still need to respond quite politely and positively.

This is needed because you are not only appeasing the critic, you are expressing your prospects that how you resolve the customer dissatisfaction.

You should immediately respond towards the fake or bad review because your prompt response shows that how you are fully committed towards the customer service.

The majority of the people who go through your reviews are the people who are interested to acquire your products or services. So, you also need to assure through the review that these issues are not going be repeated again with any customer.

2.       Flag or Dispute, if it’s fake Google reviews

Google has given right to flag the fake review so that it can remove for you. Here’s the step you can follow to flag or dispute the fake reviews:

·         Just open the Google maps and look for your business

·         Click to see all the reviews and select the fake one you want to flag

·         Now, find the three vertical dots given just towards the upper right corner in the review area and click over “Flag as inappropriate”.

·         If these steps do not work, you can call Google and follow the flagged reviewed status or you can fill the Google form to request for legal removal.

3.       . You can contact Google My Business Support (GMB)

IF you are completely helpless to remove the fake reviews, you have the option to get directly in touch with the team of Google My Business Support (GMB).

There are various ways to get in touch with GMB, but the direct messaging on Twitter seems to be the most effective way. This may be considered as the quirkiest way to have a resolution, so you can go for it.

4.       Be focused to increase the positive reviews

In any business, it is not always possible that you will always and only have positive reviews. Because, you will always find some customers, who will never satisfy with your products and services.

Fake reviews are always added to the page that already has good reviews, so fake reviews are only going to bring average score down.

So, you should try to get at least three positive reviews in a month with the Google + page. This is slowly going to help you create a good reviews portfolio.

There are also many review strategies that you can follow to increase the reviews.

5.       Always be on the top of the negative reviews

Staying on top of the negative reviews, always help to turn your bad review into the good review, so you should be active towards their complaint.

You may have the example like, if some customer was not happy with your service and commented bad review, you just replied their comment with resolution. This may further allow the customer to change their review.

So, these are some of the most effective ways that can help you fix the bad or Fake Google reviews.

However, if you don’t have much time to do all these above activities, you can consult many online reputation management service providers. These service providers can perfectly deal with any kind of issues concerning any kind of reviews.

If you like this post, please don’t forget to like, share and comment.

Comments

Post a Comment

Popular posts from this blog

What Qualities to Look for in A Web Development Company?

Image
There needs to be an internet presence for almost any company, whether it's new or old. Having a first-rate website that serves as an advertisement for your business is the first step. However, with so many credible options, how can you pick the  best web development company  that meets your needs? The secret to increasing awareness of your brand is working with a web application development company. They offer web design services that can help your business get known online. Consequently, you must always complete this step. It would be best if you weren't anxious about selecting the  best digital marketing company . If you are looking for a top web development company, this piece is for you. What Makes a Web Development Company Stand Out? The landscape of Internet business is evolving at a dizzying rate, and the claims made by web development companies are easy to believe. An instant website launch may sound appealing, but it could wind up costing you more in the...
Read more

How To Improve Google Ranking Without Being Penalized?

  Top ranking of your website is an ultimate requirement of any website developer. According to a study conducted by Infront Webworks, the first page on Google receives 95 percent of web traffic with other pages receiving 5% of total traffic. There is no magic button to boost your website traffic but here, I am providing you with a step-to-step guide which covers all the points to achieve high ranking on Google. ·          A complete study of Google ranking algorithm is important: According to Google executives, there are approximately 600 changes to Google ranking algorithm as it keeps on changing, therefore Keep an eye on updates. The updates are in the form of Mobile-friendly update, Pigeon, Hummingbird, Penguin, Panda, Google EMDs(exact match domain names), Phantom. Moz’s Google Algorithm Change History , Google Webmaster Central and The Webmaster can also help you keep a track. ·         ...
Read more

How to Combine PDF Files for Free

Image
  PDF files are the best way to share documents without worrying about someone copying them or changing the content on it. However, when you have to combine several PDF files it can be a problematic situation. You will need to either download or purchase a PDF reader which can do all this for you. Not everyone have the time and patience to do this. So if you are seeking ways to combine your files without buying or downloading the software, there is a smart way to do it. Several PDF merging tools are available online that allows you to combine any file with operating system or device. Here are 8 online tools that can help in merging PDF files at no cost. Soda PDF Upload your files from any destination and adjust them according to your choice. You can simply download the files or sent it your or any email address. Hipdf This online tool allows you to drag and drop PDF files from computer or any other destination where it is located to its uploaded and manages it ...
Read more